VoIP software came about as one of the communication tools that happened to companies, rendering expensive PBX systems and landline nearly unnecessary.

In this guide, we’ve narrowed down the choices.Ĭommunication is essential in any industry, especially if you want to keep up with modern businesses. No doubt Skype is one of the most popular VoIP tools, but you actually have a lot of options whether you’re looking for a robust communication tool for your sales or support team. Have you experienced any of Skype’s reported shortcomings? Maybe you’ve encountered glitches in multi-party calling, integration with your existing audio/video set up or poor video call quality. Its main advantage over Skype is that RingCentral has more robust VoIP functionalities. Plus, it has native apps for both Android and iOS so you can send/receive text messages, faxes and HD calls on the go.

Completely cloud-hosted, this platform serves as an all-in-one communication hub that can support calls, video conferences, faxes, and live chat. The top alternative to Skype is RingCentral because of its sophisticated PBX system, which works for businesses of all sizes.

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